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Privacy Notice posted 20 July 2004 At CasaLana, we value your trust. The purpose of this document is to communicate how we collect, use and protect information about our online guests. For example, we may collect information when you make a reservation, enroll for a cooking class with Gourmet Retreats, send us an e-mail or call us. We send e-mail promoting our products and services only to visitors who check a box requesting this service. Each time you receive an email promotion from CasaLana, it includes instructions on how to remove yourself from the mailing list (you may also contact us any time to be removed from our mailing list). We do not share your information with third-parties (other than for processing purposes noted below). This information may include: your name your mailing address your e-mail address your phone number your credit card number any other personal or preference information you provide to us Does CasaLana make use of cookies? We do not currently employ any cookies on our website. Any changes to this policy will be updated here, on the CasaLana website privacy notice. Does CasaLana share information submitted by customers? We do not share your information with any third parties (other than credit card companies and banks in order to process payments). Security - Our Commitment to Data Security The computers that run our website and databases employ appropriate physical, electronic and procedural security safeguards to protect and secure the information we collect. Secure Sockets Layering (SSL) CasaLana uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online at our website is just as safe as giving your credit card number over the phone. Safe Transactions Our security measures are designed to prevent anyone from stealing and using your credit card number. In addition, consumer protection laws protect you against the unauthorized use of your credit card. Under the Fair Credit Billing Act, if your credit card is used without your authorization, your liability for those fraudulent charges cannot exceed $50. So, if someone steals your credit card or your credit card number, your liability is limited to $50 no matter how much the thief charges to your account. For further questions about privacy on the CasaLana website, please contact us. Thank you, Lana Richardson, Owner

Casa Lana Bed & Breakfast    1316 S. Oak St    Calistoga, California    94515      877-968-2665    707-942-0615         www.casalana.com

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